How To Surrender MTNL Connection?
The easiest way to surrender the MTNL broadband connection and telephone are as follows:
- Write an application to your Area Head of MTNL telling about the discontinuation of the broadband and the telephone. The application must be signed by the one, on whose name the connection is given.
Here is a sample:
Date
To
The AGM Commercial,
MTNL
(Your Area Sanchar Haat, for e.g., Nehru Place or Rajouri Garden)
New Delhi
Sub: Discontinuation of telephone along with internet service
Ref: Telephone no. XXXXXXXX and Consumer no. XXXXXXXXX
Dear Sir,
Apropos above, I/we hereby request you to kindly disconnect all services for my telephone no XXXXXXX (Consumer no. XXXXXXXX) with an immediate effect.
Kindly note, further billing will not be paid by me from the date of submission of this application along with depositing modem and accessories/instrument.
Please do the needful at earliest else we will not be liable for nonpayment of any unnecessary bill raised due to your delay.
Thanking you in anticipation,
Regards
To
The AGM Commercial,
MTNL
(Your Area Sanchar Haat, for e.g., Nehru Place or Rajouri Garden)
New Delhi
Sub: Discontinuation of telephone along with internet service
Ref: Telephone no. XXXXXXXX and Consumer no. XXXXXXXXX
Dear Sir,
Apropos above, I/we hereby request you to kindly disconnect all services for my telephone no XXXXXXX (Consumer no. XXXXXXXX) with an immediate effect.
Kindly note, further billing will not be paid by me from the date of submission of this application along with depositing modem and accessories/instrument.
Please do the needful at earliest else we will not be liable for nonpayment of any unnecessary bill raised due to your delay.
Thanking you in anticipation,
Regards
OR
Date
To
The MTNL,
Rajouri Garden (Your Sanchar Haat name)
New Delhi
Sub: Discontinuation of telephone only
To
The MTNL,
Rajouri Garden (Your Sanchar Haat name)
New Delhi
Sub: Discontinuation of telephone only
Ref: Telephone no. XXXXXXXX and Consumer no. XXXXXXXXX
Dear Sir,
Apropos above, I/we hereby request you to kindly disconnect all services for my telephone no XXXXXXX (Consumer no. XXXXXXXX) with an immediate effect.
Please do the needful at earliest.
Dear Sir,
Apropos above, I/we hereby request you to kindly disconnect all services for my telephone no XXXXXXX (Consumer no. XXXXXXXX) with an immediate effect.
Please do the needful at earliest.
Thanking you in anticipation,
Regards
Regards
- Take a self-attested photocopy of an Identity like Aadhar Card or Voter ID of the person on whose name the connection is given along with the above application.
- Take your entire router device, telephone device, splinter, CD etc., whatever MTNL has provided you with to the Sanchar Haat. They will charge you in the next bill, if you don’t give them their router CD (Rs 30) or splinter wire (Rs 50).
- Go to your Sanchar Haat area. Take all the things with you as mentioned.
- If all goes well, then it won’t take much time to disconnect your connection/s.
If you have to show all the things first to the SDO and if he approves then he/she will ask you to go straight to the Storeroom to deposit all of your equipment.
Check your MTNL Sanchar Haat area from here.
Check your MTNL Sanchar Haat area from here.
Note: It is advised that not to mention about their bad connection in the application, they may hesitate then to cut off your connection/s as they have to answer to their seniors that why is a customer not going for their connection? So, keep the application simple and to the point.
We have updated our blog on information about the MTNL Surrender Form which you can read it here.
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